Following are the FAQs for Airya
Q:Which country had you exported before?
A: We exported for more than 80 countries in the past, including America, Africa, Asia, and many other countries.
Q: Can you supply customer design to our technical requirements?
A: Yes, we supply customer design according to tender requirements, OEM, ODM service, buyer label service.
Q: What is the core competitiveness of your company?
A: We have a strong ability in customer design, each year, we design more than 100 kinds of products.
Q: What is the most important thing for your company in doing business?
A: Be honest and trustworthy is our company philosophy, we trust it will help build our brand image, and good for our dealers to get good market in their country.
Q: What is your altitude toward your client?
A: Our company goal is serve every client with good service, every sales will try their best to improve themselves in technical filed, commercial filed, to catch up with the needs required by client and the market.
Q: What is the warranty for the products?
A: normally is 1 year warranty, if tender requires more warranty, we will discuss together.
Q: What is the production time for the products?
A: It depends on the quantity and depends on the products. For example, for simple electrical trainer, for one set, the production time is around 30 days. If for 100 sets, maybe 60 days. For the details, we will discuss.
Q: What is the package for your equipment?
A: We use plywood which no need fumigation.
Q: How do we do the installation the equipment?
A: The equipment is fully assembly and debugged, and quality tested, once you receive the equipment, you just open the package, then you can use it, no need for installation.
Q: What is the training for the equipment? How can we know how to use the equipment?
A: We will send you English user manual and experiment manual, will teach students step by step how to do the experiments. We can also supply training video with English subtitle and voice, to help students understand the meaning. If you have any questions, we can have a online meeting to guide you.
Q: What other services can Airya provide besides didactic equipment?
A: Curriculum standard, teacher courseware (PPT), teaching equipment training list, examination question bank, classroom task list, students’ books (learning materials), teaching software, etc
Q: What kind of certification?
A: ISO9000, CE certification, SGS Certification, COC Certificate, SONCAP Certificate.
Q: What kinds of training methods will Airya provide?
A: 1. We supply you detailed manual books, video and online training service.
2. We supply you training at site, we can send engineer to your place for training
3. You can send your people come to Airya for training.